How can we help?
Get help from the community on Discord, open an issue on GitHub, or reach the team by email. We're here.
Discord Community
Join 1,200+ engineers building with Viper. Get help, share feedback, and stay up to date with the latest releases.
GitHub Issues
Report bugs, request features, and track known issues. All Viper development happens in the open.
Email Support
Write info@viperai.tech for enterprise questions, security disclosures, or anything that needs a private conversation with the team.
Up and running
in three steps.
Viper hosts sign-in, API, and models in the cloud. These steps are all you need in the client.
Create your account.
Viper is hosted for you: sign-in, API, and model routing run in Viper Cloud. You only need a normal account—no servers or API keys on your side for everyday use.
Install the app.
Download the Viper desktop app (or use the web client when available) from your onboarding link or your team’s IT portal. The app connects to our hosted service automatically.
Open a workspace and chat.
Open the folder for the project you’re working on. Chat runs against your workspace with Ask, Plan, Debug, or Agent; pick Auto or Premium when you need a stronger model. Replies stream from Viper Cloud like any hosted product.
Straight answers.
Hosted product, real repos, honest limits. If something below doesn’t match what your admin told you, their policy wins.
All systems operational.
Still have questions?
The Viper team responds to every message. Reach us on Discord for the fastest reply, or write to info@viperai.tech for anything that needs a deeper conversation.